Wednesday, February 18, 2009

The longest and most boring post about a computer problem.....EVER!!!!

My puter crashed and I was sad. Very sad. I had no rescue disks and the fly by night computer shop which sold me the unit had flown by night, leaving me to my own devices. I had an older version of XP which had been over installed in a few of the local machines and I had the Product Identification code or PID from my laptop and I'm currently in the process of install XP right now while I blog on another laptop.
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It accepted the newer PID on the older software, so I am temporarily happy with this. We'll see when we attempt to activate the installation and register the software with Mr.Gates followers exactly how happy I am going to be.
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This machine has been a mess since I downloaded service pack 3 for XP. From the minute it rebooted - which took 20 minutes btw - it ran slower and constantly froze solid for 10 and 15 minutes at a time. Trying to watch a movie was impossible and listening to music was unbearable, every song started out with the first 2 minutes choppy and jerking around to the point where I was at my wits end with the machine.
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Got past all the crappy installation screens, rebooted and now we are at a windows setup screen.......rolling right along!
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I tried to do a roll back but there was no restore point, I tried to remove the software and the machine could not find the installation files to reinstall the service pack 2. This was because they were removed by 'clean up' software I had downloaded to hopefully speed things up in my registry! My fault, my fault!! OK! Yes, but the updated service pack grossed my machine first.

I got a hold of an online technician from Microsoft who went into my machine and worked out some registry fixes and we rebooted and everything was good except my wireless connection had disappeared, (I had plugged in my cat5 cable during the support session). Hmmmmmmm. I could probably fix this myself so I was good to go but the tech was a perfectionist and there is a very small part of me with the same relative attention to detail, so I relented and let him have at er again. He got my wireless ability back but could not fix the machine again! ugh!
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I'm currently staring at green fields and blue skies and I'm back. I am among the proud owners of broken software built on outdated programming and ready to start the endless series of updates for software, drivers and security purposes that make being a PC user such a pain in the arse!!
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He gave me a ticket number and wanted me to call the next day as we had been at er for a few hours by this point. I agreed but when we was closing the call he mentioned maybe I would want to try another music program besides windows media player. I said 'pardon........'. What the hell?? Yeah, so 2 days later I'm in a work camp in Fort MacMurray and I don't have a readily available internet connection, it's quite a piece away from my room so i frequent the place very infrequently, twice a week, tops, for an hour or two. Not enough time and not a strong enough signal for online tech support.

So I tried email support and they had me jump through all the same hoops that didn't work previously with the online agent. Didn't work, as we all knew before hand. During this process I received an email from my technician stating that two and three days between sessions was not good and if I had something that was more important I could just get back to them at a later date when I had free time on my hands! Hateful, hateful, people I tell you I was hateful after that. I had explained my situation at the beginning of the session work we were doing, but because I was messing with his 'successfully closed in a relatively small time frame quota' I was being pushed aside for some easier tecno gimps. I lost it, sent a scathing letter to Customer Service...like they would even care.....I ranted about foreign workers doing tech support and using flawed translation software to figure out what our problems actually were. It got me no where.

I was going to say 'Long story short' but it's way too late for that!

I suffered with the crappy music and listened very rarely. I drank more often. At least I had made a few friends to drink with. The Simpson's are right. Alcohol is the cause of AND solution to all of life's problems. Now I had some people to drink with though so the music wasn't really that big a loss. Besides, I still had my guitar and I tried to get in close to an hour of banging on that thing every night. That helped alot too!

I made it thought that horrible experience to come home and buy 2 gigs of Ram to put in my machine at Christmas time hoping it would do something to help speed it up, almost like banging the side of an old television would make the color a little sharper or the reception a little clearer. It goes against all logic but somehow it works.
Well not in this case it dosen't. The machine runs faster when it's running but all the afore mentioned problems are still rampant. Not soon after I start getting disk checking errors and then last week...the dreaded blue screen of death! So I start the tedious task of transferring and discarding files and folders and memories to another computer and start trying to get the corrupted installation of windows off my machine and get something on there that works.
Format hangs for a few hours at 47% and for almost a full day at 52% so I think it's corrupted and I try a different file system, NTFS instead of FAT32 but the same problem happens so I try FAT32 one more time and wake up today and it's gone to 100%!! yay
I start to install windows and it won't install. Says it needs to format the drive!!! After three friggen days of fuckin around I'm back to square one with the formatting or reformatting. And I try again and again. Anyway, this older copy of XP won't allow me to install on a FAT32 machine. Apparently this disk wants to only see an NTFS file system so I do a quick format in NTFS and away we go...installation complete!!
I am so tired bitches! Off to bed.

3 comments:

Unknown said...

Jody I feel for you, computer problems are the worst!!! The real worst is the fact that we can't live without these things. We are at their mercy! We are also stuck with the realization that no matter how long it takes we are going to work at it till it's fixed!!! Good luck my friend, good luck!

Anonymous said...

Wow! Good title, lol.

skinnylickingood said...

Ya I think I nailed the title on the head for sure!! lol